If you have a question or concern about Picanoc services; our helpdesk representatives are happy to help! On this page you'll find all of our contact information, including Technical help desk.

General Enquiries
If you want to find out more about Picanoc Internet Access, such as availability or services offered, just dial our automated info line toll-free at 1-877-770-0040

The Picanoc Help Center
Whether you have a simple question or a more elaborate problem relating to your Picanoc account, there are a variety of options for you to quickly and easily choose from.
If you experience trouble connecting to the Internet, please call 1-877-770-0040 this is a live help desk support that is available Monday to Friday 8AM to 10:30PN EST, and 10AM to 5PM EST weekends and statutory holidays
Phone: 1-877-770-0040
Email: support@picanoc.net

Internet Access Billing
Have a billing inquiry about your Picanoc Account or any other services? Need to change your address, billing, or payment information? No problem simply contacts us!
Phone: 1-877-770-0040
Email: support@picanoc.net
Address:
Réseau Picanoc
c/o Infoteck Internet
Customer Service
5480 Jean XXIII Blvd.
Trois-Rivières QC G8Z 4A9